Most things have a one-line fix.
Pick the topic that matches your situation. The common stuff (timer didn't launch, calendar not showing up) is right at the top.
Timer didn't launch
The most common cause is battery optimisation. One toggle fixes it.
My calendar isn't showing
Re-enable read access for that account in Android Settings.
Setting up time blocks
Split a 60-minute meeting into agenda segments.
Manage Premium
Upgrade, downgrade, cancel, or transfer your subscription.
Privacy concerns
What we read, what we don't, and how to verify it.
Email a human
For anything not covered here.
Timer didn't launch when my meeting started
Android sometimes puts apps to sleep aggressively to save battery. Meetinged needs to wake up briefly when an event starts. Fix it once and it keeps working:
- Open Android Settings → Apps → Meetinged → Battery.
- Set battery usage to "Unrestricted" (Samsung calls this "Allow background activity").
- Reopen Meetinged and check the diagnostics screen (Settings → Diagnostics) — you should see a green "Wake-up scheduled" indicator.
On Xiaomi, Oppo, and a few other vendor skins, you may also need to enable Autostart for Meetinged in the system settings. The app will detect this and prompt you on first launch.
A calendar account isn't showing up
Meetinged reads from the OS calendar provider. If an account is connected to your phone but events aren't appearing:
- Open the stock Google Calendar (or Outlook, Samsung Calendar — whichever provider you use). Confirm events show there. If they don't, the issue is upstream of Meetinged.
- Inside Meetinged, go to Settings → Calendars and toggle the account off and on. This forces the OS to refresh the read permission.
- If the account still won't connect, revoke calendar permission entirely in Android Settings → Apps → Meetinged → Permissions, then reopen the app — you'll be re-prompted.
Setting up time blocks for an agenda
Time blocks split a meeting into named segments that count down independently — useful for structured meetings (review · demo · Q&A).
- Tap any upcoming event in the Calendar tab.
- Hit "Add agenda blocks" at the bottom of the event sheet.
- Add up to 5 blocks (Free) or unlimited (Premium). Drag to reorder. Pick a colour per block.
- Save. When the meeting starts, the timer shows the active block first; swipe to skip ahead, or it advances automatically when the block's time expires.
Premium also lets you save block sets as templates — handy for recurring stand-ups or weekly reviews.
Managing your Premium subscription
Premium is billed by Google Play. To upgrade, downgrade, change between monthly/yearly, or cancel:
- Open the Google Play Store app on the phone where you bought Premium.
- Tap your avatar → Payments & subscriptions → Subscriptions → Meetinged.
- Make your change. Cancellations stop the next renewal; you keep Premium for the rest of the paid period.
Refunds are handled by Google Play within their refund window. EU/UK customers have a 14-day cooling-off period — request it through Google Play.
Privacy concerns
Short answer: we read event titles, times, and live state — nothing else, ever. Calendar data does not leave your device. Full breakdown lives on the Privacy page.
If you want to verify it yourself: Android exposes which permissions an app actively uses under Settings → Privacy → Permission manager → Calendar. Meetinged appears as "read only" — there's no write permission to grant.
Still stuck? Email us.
hello@meetinged.com — include your phone model and Android version. A real person replies, usually within a working day, sometimes within an hour. We have no support bots and no ticket queue theatre.